Q&A

Q&A

Tourists 

Are you a dealer or manufacturer ?

Admin Reply

We are factory. We are a manufacturer leader for window machinery and glass machinery. The workshop covers more than 20000 square meters.


Tourists 

How long is your delivery time?

Admin Reply

Usually it is 3-10 days if there is stock. If there is no stock, the production time is about 10-20 days.


Tourists 

How does your factory control the quality?

Admin Reply

About the raw material and electronic components, we have very stable long-term cooperated supplier. They guarantee very good quality. We have our own mechanical parts workshop, the QC can control the quality of every machine parts to the final machine tightly. After the machine is finished, we will test it again and again until everything is ok. Then deliver it to our customers.


Tourists 

What will you do if the machines have problems?

Admin Reply

Our machine's warranty period is 12 months,if the broken parts can't be repaired,we can send you the new parts to replace.If it is out of the warranty period,we can negotiate to solve the problem,and we supply the technical support for the whole life of the equipment.


Tourists 

What is your terms of payment ?

Admin Reply

30% TT deposit,70% balance before shippment . 


Tourists 

Do you provide equipment operation training?

Admin Reply

Yes. You can send you engineer to our factory to learn the machine. We can send our professional engineers to your factory for machine installation, and operation training. All of our engineers have passports. 


Tourists 

How far from the Jinan airport to your factory ? 

Admin Reply

About 10 minutes. We could pick you up at the airport or railway station if you need.

Sales No.1
Sales No.2